Whatever your business type, the most important thing to remember is that your staff are crucial to your success. A business will thrive or fail based not solely on how good your staff are, but how you treat them.
Theres no point in once a year dusting off performance reports and ticking boxes tracking progress, staff need constant reminders that their individual efforts set the benchmark for the company – that this drives the business, and ultimately pays their salaries.
Read this insightful paper to understand how the correct work conditions impact on business, and the role business owners and managers play in ensuring these conditions. There are no easy solutions and nobody is suggesting heaping praise on an employee as a solution, but ensuring staff understand what is expected of them on a regular basis as well as what they can expect will work miracles.